MCP Connection Issues
Use this guide when Toksta MCP cannot connect or shows blocked status.
Step 1: Confirm account readiness
In Account > MCP Setup, verify:
- Plan is PAYG, Starter, Pro, or Agency
- Subscription status is eligible
- Usable credits are above zero
If any check fails, MCP remains blocked until resolved.
Step 2: Validate endpoint setup
- Copy the hosted endpoint from Account.
- Paste it into your connector client exactly.
- Re-run sign-in and authorization.
Step 3: Verify with a simple call
After connecting, run a lightweight MCP call first (for example, list campaigns) before launching larger workflows.
Common problems and fixes
Connection rejected at setup
- Re-copy endpoint from Account
- Remove old connector config and re-add
- Complete auth flow again
Connected but tools fail immediately
- Confirm credit balance
- Confirm plan eligibility
- Retry with a simple read-only call
Access suddenly blocked
- Check subscription status changes
- Check usable credits